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Lead Service Reliability Engineer - Data Acquisition

EMEA Company name Full-time
7 days ago

Job Description:


Our company is the mobile standard and the trusted source for the digital economy. Our vision is to be the first Unified our company company that combines consumer and market data to provide insights powered by artificial intelligence. We passionately serve enterprise clients to create winning digital experiences for their customers.

We care deeply about our high performance culture and operate as a global team. We have set excellence as our standard, hold each other accountable, continuously push innovation and win with style.

We are a remote-first company as we trust our people to get it done from the location that works for them.

What can you tell your friends when they ask you what you do?

I am leading a team of devoted experts to improve on the scalability and reliability of our petabyte-scale data collection systems. These systems provide the essential ingredients for our AI driven customer insights. There is never a dull moment at our company, because we always push the boundaries of what is possible. And when something does break, I coordinate and contribute with smarts and skills.

You will be responsible for and take pride in…

As a Lead of the team of Service Reliability Engineers, you will take pride in bringing and keeping our data acquisition systems to the highest standards our customers expect of them. This means you will:

  • Communicate, coordinate and lead within and outside your team, together with our innovation squads, our Data Analysts, our security and ops teams and our global support team.
  • take responsibility for the availability, quality, and reliability of our platform services and applications, ensuring they satisfy the requirements of all stakeholders.
  • Coordinate, investigate, resolve, learn and continuously improve from our incidents.
  • Be performance driven. You help your team set up key objectives to get a true grip on our systems reliability and agility.
  • Enhance the observability of complex, high throughput systems.
  • Take pride in delivering to the highest standards and go beyond them.

You should recognize yourself in the following…

  • Quick planning, quick thinking and quick communication, while keeping an eye on getting the job well done. In our global organization, this means you are a proficient English speaker and writer.
  • You are smart and able to prove it (e.g. you hold a degree in Computer Science or a related field).
  • You have enjoyed more than three years of professional software development experience.
  • You are a proficient Python 3 developer and use it as part of your essential toolkit.
  • You pick up new concepts quickly and dive into the core of it.
  • Experience working with cloud-based environments (AWS / GCP/ Azure)
  • Agile practices are for you an essential component to get the job done.
  • Highly performant and scalable distributed systems are table-stakes for you.
  • You thrive working with colleagues and users across cultures, customs & geographies.

Some of the total rewards we offer…

  • Holistic wellbeing for all employees including a Wellbeing allowance and a Wellness Benefits bundle.
  • A $1,000 (country equivalent) WFH allowance.
  • Internet allowance for stable internet connection.
  • Paid leave, so long as you promise to come back!
  • 90 Day Passport program - work from anywhere in the world for 90 days / year.
  • Got Lunch? We allow $15 per week expensed (country equivalent) for lunch.
  • Unlimited access to online learning platform Udemy to help you develop your skills.
  • Virtual initiatives and events to keep you connected with your colleagues.
  • Generous Employee Referral Bonus program. Earn up to $10,000 for a referred hire.
  • And much more

Ask your recruiter for a full list of total rewards and benefits specific to your region!

Yes, I want this job!

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