Mandatory Requirements

• Must be a US Resident & US Citizen/Green card holder
• Must have 5 years of IT generalist experience or equivalent
• Experience working in an industrial environment
• Must have an experience with Microsoft Azure cloud services, Microsoft Office 365, Microsoft Windows Server environments 
• Experience implementing virtualization solutions leveraging VMware and Hyper-V including the deployment and maintenance of server, storage, and backup solutions
• Working knowledge of Microsoft Intune and Microsoft Endpoint Manager (SCCM)
• Working knowledge of Defender for Endpoint o Experience working with and deploying Microsoft OneDrive, Teams, and SharePoint

Job Description

This role is intended for a dynamic individual excited about the opportunity to use technology to help drive customer success while building a successful business with a collaborative and customer-centric culture.

• Deliver IT support, project planning, and technical delivery services to a broad range of departments and end users
• Assist with and take the lead projects from initial assessment, through planning, design, and implementation  
• Install, configure, troubleshoot, support, and optimize Microsoft Windows Server environments  
• Implement virtualization solutions leveraging VMware and Hyper-V including the deployment and maintenance of server, storage, and backup solutions
• Deploy and manage technology solutions to implement disaster recovery
• Deploy and manage technology solutions built on Microsoft Azure cloud services
• Implement, deploy, and maintain office productivity and security solutions using Microsoft 365
• Deploy, manage, and maintain network and network security solutions from various vendors
• Meraki experience is an asset (switches and access points)
• Provide leadership and assistance to colleagues and future employees to foster a collaborative work environment and culture
• Work with leadership team to identify appropriate vendors for partnership and foster strong relationships with those vendors
• Assist with the development of proposals and pre-sales exercises including the presentation of technologies and solution proposals to clients and prospective clients
• Develop, define, or improve solution offerings for customers using new and emerging technologies
• Develop strong and lasting customer relationships with key staff
• Pass certification exams and complete training as appropriate to demonstrate skillset and to foster strong vendor relationships
• Participate in trade shows and other business development exercises
• Other duties as required by the Employer, such as the completion of expense reports and timesheets
• Travel is expected to our US sawmill locations (between 30-50%)

Role, Responsibilities & Requirements

Requirements

• Must be a US Resident & US Citizen/Green card holder
• Must have Post-secondary education in Computer Sciences along with a minimum of 5 years of IT generalist experience or equivalent
• Experience working in an industrial environment
• Must have an experience with Microsoft Azure cloud services, Microsoft Windows Server environments 
• Experience implementing virtualization solutions leveraging VMware and Hyper-V including the deployment and maintenance of server, storage, and backup solutions
• Working knowledge of Microsoft Intune and Microsoft Endpoint Manager (SCCM)
• Working knowledge of Defender for Endpoint o Experience working with and deploying Microsoft OneDrive, Teams, and SharePoint
• Knowledge of Point-to-Point wireless technologies
• Provide technical support and escalation response to both end-users and IT staff
• Troubleshoot issues that may arise for clients with hardware, software, or configuration problems
• Create accurate and effective documentation and develop standards
• Knowledge of IT auditing and inventory management process
• Knowledge of licensing
• Strong interpersonal skills, communication skills
• Ability to build and maintain strong relationships and act as a facilitator
• A flexible team player with a proven ability to work successfully in a matrix reporting environment
• Strong drive to stay current and cutting edge in an ever-changing IT environment
• Experience, Training, Certification and Education (demonstrating requirements):

Company Information

We are a leader in the industry. The entrepreneurial spirit embedded throughout the Group of companies started more than 70 years ago and today, the company prides itself on being the largest privately held forest products company operating on the West Coast of Canada and the southern United States. 

We work alongside over 1000 employees daily to extract maximum value from the coastal timber resources. Dedicated to responsible forest management and a safe working environment

We have built our success and continue to grow.