Role description

We are looking for a Technical Writer to contribute to providing accurate, succinct, and visually appealing user assistance.

About the project

Cleverbridge is a platform that provides global e-commerce and subscription billing solutions that help companies build long-term customer relationships and grow revenue streams. With its flexible, cloud-based billing and monetization platform, cleverbridge integrates seamlessly with client systems, simplifies subscription business models, and delivers an optimized online customer experience.

Responsibilities:

• Plan and create technical documentation for our e-commerce platform and APIs in cooperation with developers, product owners, and marketing managers
• Organize and manage your work as part of a self-organized team and meet commitments
• Work with other technical writers on information design, user experience, and process enhancements
• Contribute to improving our existing documentation

Requirements:

• Strong technical understanding of software and web technologies
• At least 5 years of experience in writing technical documentation for software products, ideally APIs
• Excellent verbal and written communications skills; ability to write clear and concise content
• University degree in Technical Communication or equivalent
• Knowledge of topic-based authoring, single-source publishing, and structured writing
• Experience with XML, HTML, and CSS
• Spoken and written English at the native-speaker level
• Experience in working in an agile development environment is a plus

We offer:

• Flexible working format - remote, office-based or flexible
• A competitive salary and good compensation package
• Flexible and personalized career growth
• Professional development tools (mentorship program, tech talks and trainings, centers of excellence, and more)
• Active tech communities with regular knowledge sharing
• Education reimbursement
• Paid vacation days, sick leaves, and days off
• Healthcare & Sport program
• Medical insurance
• Memorable anniversary presents
• Corporate events and team buildings