YOUR ROLE

The Technical Writer is responsible for developing a broad range of documents for supply chain and logistics solution proposals, procedures, RFP responses and presentations.

WHAT ARE YOU GOING TO DO?

• Responsible for gathering, composing, and editing technical information into clear, concise, readable documents for both technical and non‐technical audiences.
• Focus on leading efforts towards continuous proposal template updates and maintain an accurate and quality library of proposal writing for quick response processes.
• Lead efforts to continuous improvement of technologies to support proposal writing.
• Assumes a distinct and highly visible interdepartmental function but also performs mission critical tasks. Operate with the Project Management team and functional area experts under the supervision of the Senior Manager and/or Sales Director.
• Perform writing, editing, and formatting services for executive management, functional management, and proposal management teams.
• Research, develop, and write content for proposal documentation and supporting materials in supply chain and logistics solutions
• Supervise the development edits and deliver final documents that meet policy standards such as industry technical writing standards for grammar, punctuation, and sentence form and structure.
• Conduct audience analysis to identify the needs of the users, and interview subject matter experts to ensure technical accuracy and determine the format of documentation.
• Provide development of document plans, style guides, content specifications, information mapping, manuals, processes, proposals, and reports.
• Organize, develop, and compose clear, concise, and readable technical documents that may include diagrams and flow charts and graphics that must be captured and manipulated to support content.
• Prepare time-phased proposals and task reporting metrics in support of project assignments.
• Submit outlines and drafts for reviews, and schedule meetings with SMEs to obtain comments and actionable items from reviews to include in the technical content.
• Administration and process improvements with Qvidian Proposal Writing Tool
• Organization of SharePoint, document control, New Business Qualification and Resource assignments
• *This is not a complete listing of the job duties. It’s a representation of the things you will be doing, and you may not perform all these duties.

WHAT ARE WE LOOKING FOR?

• Superior writing and communication skills with demonstrated knowledge of style guides
• Advanced expertise in Microsoft Office (Word, Excel, PowerPoint) SharePoint (REQUIRED) and Qvidian (A PLUS)
• Knowledge of Supply Chain, distribution, logistics industry highly desirable
• Flexibility regarding schedule and task switching to meet deadlines and experience handling multiple complex projects simultaneously in various stages of production
• Ability to translate ambiguous ideas, technical data, and complex information into straightforward, effective, and easily digestible documents or descriptions
• Capability to balance team and individual responsibilities, exhibiting objectivity and openness to others' views, and giving and welcoming feedback
• Effective prioritization skills with the ability to plan for additional resources, sets goals and objectives, properly organize tasks, and develop realistic action plans
• Strong organizational and problem-solving skills with an ability to work independently and/or with a variety of subject matter experts

Qualifications and Educational Requirement

• BA/BS in Marketing, Communication, or English (highly preferred but not required)
• Minimum of 3 years of years minimum of related experience in technical or analytical writing
• Understanding of supply chain, 3PL, and/or distribution
• Outstanding written communication skills; Self-starter; Well-organized, detail oriented with excellent follow through; Goal oriented and driven to succeed; Accepts no excuses and highly motivated; Honest, fair, and able to build trust.

WHAT DO WE OFFER?

• Medical insurance available immediately upon hire, no waiting period!
• 401K is vested immediately
• Casual work attire, jeans allowed
• Tuition Reimbursement
• Career Development
• A Company Culture rich in our Vision and Values
• Open Door Policy
• Company Observed Holidays
• Discount Programs that include wellness, technology, retail, and more!