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Technical Writer (Developer Documentation)

Germany Company name Full-time
20 days ago

Job Description:

A platform is actually an obstacle if it is not well documented. Your mission is to explore the strange new world of Internal Developer Platforms, seek out new ways of explaining novel concepts, and to boldly write [sic] the docs that have not been written before!


About Us

Platform engineering is revolutionizing how enterprises build and run their cloud-native setups. our company is at the core of this revolution, enabling teams to build Internal Developer Platforms (IDPs) and reach true developer self-service. Thanks to our community-led efforts (platformengineering.org, PlatformCon) and roster of enterprise customers (Apple, ClarityAI, etc.), we recently closed the largest Series A in the space to take IDPs to the next level of adoption.


As Technical Writer for Developer Documentation, you will help us take our documentation to the next level. We are seeing strong growth in PoC and Customer Onboardings that clearly show the current limits of our existing documentation. So we’re looking for someone to review the current documentation, create a standard approach and process for how to keep it up to date with every code change and commit and ensure that our documentation meets the requirements of prospects and customers. You should have a passion for good documentation and a clear understanding of the value it can deliver. Your skills and experience as a Technical Writer will be central to this role.

We pay top a 5% industry salary, and stocks are part of the package.


Requirements

  • Familiarity with DevOps concepts and tools (e.g., Helm, Kubernetes) and cloud technology (e.g., AWS, GCP).
  • Able to read code and write clear documentation of what it does.
  • Native or professional fluency in English.
  • Experience using automated documentation tools.
  • Remote & work from a timezone UTC-1 to UTC+3 (EMEA).

Responsibilities

  • Collaborate with engineers to draft/edit/proofread documentation and to establish a standard approach to keep documentation up to date.
  • Ensure documentation is ‘readable’ and easily digestible; aim to wow engineers when working with it!
  • Ensure consistent tone, voicing, tense, format, etc.
  • Create visual diagrams, images, and tutorial videos, as needed.
  • Work closely with our user researcher, sales engineers, and account executives to understand pain points in documentation.

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