How to Use Ecommerce Marketing 2020 | nixatube.in - 29 minutes read


H ow to use Ecommerce Marketing ? E commerce Marketing Channels E commerce Marketing Strategies? E commerce Marketing Resources E commerce Marketing Funnel E commerce Marketing Plans U sing Ecommerce Marketing Tools/Software How to use -commerce marketing? Credit : https://www.marketingcharts.com E-commerce marketing is a means of guiding online shoppers to an e-commerce website and persuading Robco to buy products or services online. According to me, there are some easy ways to get involved in e-commerce marketing, if you are a marker you need to understand eCommerce, and eCommerce is as easy as buying salmon from a shop, just you To change. You have to sell stuff offline and it is very easy to sell stuff offline. Which you can handle yourself, join e-commerce in three ways. 1 businessman 2 small shopkeepers 3 companies. All three ways have to extend their eCommerce model according to the flowing customer. In order to handle eCommerce also, its scope is midway itself or from Employees share their Ecommerce Uncompleted Ecommerce Store, Shop, Company, Affiliate, all types of Ecommerce Website and Services. This is not too difficult to do, with ecommerce you directly reach people so that you do not find customers but customers only search for you. Because of which there is a sale. There should be an eCommerce website, for which you can make your own website online or build it according to your convenience. Now we will talk to connect more and more customers with you, for this, branding and marketing your eCommerce platform is called e-commerce marketing. Ecommerce Marketing eCommerce marketing actually means. A simple The 12-month marketing plan you can follow right now. Three marketing channels fundamental to eCommerce success. A 4-part marketing funnel you can use to turn visitors into repeat customers. Advanced eCommerce marketing strategies the pros use. Tools, resources, and best practices to grow your eCommerce business long term. You can skip ahead to the section you want to read below. E-commerce marketing is the practice of guiding online shoppers to an e-commerce website and persuading them to buy products or services online. E-commerce marketing may include: Search Engine Optimization Organic search engine listings have many similarities to marketing an e-commerce website and marketing a stone and mortar store to help website rank higher, but referral marketing or Engaging with Better Known Websites through Banner Advertising E-commerce marketing involves some unique challenges and opportunities. Online, consumers do not feel the way to invest in a shopping venture the way they would get to go to a physical location in their car, as going to an e-commerce website does not require more effort than a mouse click . . Additionally, e-commerce businesses have no opportunity to attract customers with the physical charm of a well-run store – no soft music, relaxing smells or helpful, well-crafted vendors of their choice Is not to help make according to. On the flip side, however, online shopping is faster, easier and more personalized, attracting tech-savvy consumers a lot. With a fully functioning, easy to use and effective website. An e-commerce website wants shoppers to complete their transactions online. This is economically beneficial, as e-commerce businesses require very little overhead to run successfully. Nevertheless, many e-commerce marketing companies use this lack of investment in online shopping to justify the increased traffic expense on the website. Often, if a marketing firm considers in its e-commerce marketing strategy, this high expenditure may not be necessary. Ecommerce marketing is the process of creating and selling online store product offerings and consciousness about the brand. The same strategy as traditional marketing can be applied to ecommerce marketing in the digital realm, as it allows businesses to benefit from those who are in a shopping mindset. An online marketplace is a busy place, and it is growing in popularity. Is continuously increasing. Ecommerce marketing is a great way for stores and organizations to tap into that growing power, creating ads that guide consumers to an ecommerce website. Ecommerce marketers use digital to attract visitors and promote online shopping. Content, social media platforms, search engines and email campaigns can benefit. Shops should use all the above digital channels to advertise their products and grow business. Channels on various platforms will open a new world of consumer buying opportunities and help them become familiar with your particular brand in the meantime. All in all, e-commerce website marketing is often seen as a win-win situation. There are countless eCommerce marketing strategies that you can employ to move visitors to your online store beyond the traditional methods mentioned above. Let us adopt some more creative ways in which you can market your eCommerce business. Companies using privatization are seeing a six to ten percent increase in revenue. What is this magic bullet? Personalization is finding ways to cater to individuals within the marketing materials you already have; This is binding your output to reflect the unique needs of your consumer. It can come in the form of a prospect’s name in the subject line of an email, recommend content or products based on a visitor’s behavior, or show smart content on a webpage even when the user arrives a second time. Personalization can move people faster in their buyer’s journey – instead of finding what they want, you are doing it right, making it easier for you to take action, that is, the shop. E – C ommerce Marketing Channels Credit : marketingcharts.com - Organic Traffic - Direct Marketing Traffic - Re-Targeting - Paid Search Traffic - Wrapping Up - Link Building - SMS Marketing - Chatbot Marketing - Content Marketing - Referral Marketing - Email Marketing - Email Traffic - Conclusion - Video Marketing - Pay-Per-Click (PPC) - Social Media Marketing - Pinterest Marketing - Instagram Marketing - Facebook Ads Marketing - Twitter Ads Marketing - YouTube Ads Marketing - Ecommerce SEO optimization - Ecommerce influencer marketing - Ecommerce affiliate marketing E – C ommerce Marketing Strategies Credit: https://www.statista.com Now that you know the ins and outs of e-commerce marketing, put it together and talk about how to create a marketing plan for your online store. Set goals based on industry benchmarks. Depending on your industry, location, business size, and a multitude of other factors, there are some standards you can use to measure your goals – they are standard industry criteria. Consider goals such as website visits, click-through rates, conversion rates, and customer acquisition costs, and compare them to other eCommerce businesses in your area. Briefly break down your strategy. When creating a marketing plan for your online store, there are several avenues that you can follow – we have listed several of them above. It can be tempting to chase after each one, but it is a surefire way to not be effective in any way. We recommend that you first focus on some key strategies that you believe will have the highest ROI – and are the most accessible to you – and create action items for each. For example, suppose you have decided that you want to focus on a paid strategy to drive users to your store. Some of your work items will be: setting up a Google advertising account, setting your ad spend, creating an ad group based on your targeted keywords, and monitoring your account daily. It may look oversimplified – as it should be. You do not want to leave the chase without fully implementing the next “great e-commerce strategy” and being allowed to work with it. V ery Important Points for eCommerce. Credit: https://www.statista.com Commodity All e-commerce businesses can and should use these low-cost marketing strategies. I consider these tips to be the building blocks of an eCommerce marketing strategy because even a single action (such as updating a keyword or just a blog post) can return for years to come. 1. e-commerce Search engine optimization Search engine optimization (SEO) is still an essential part of marketing and you want to make sure that your site and all your individual product pages are fully optimized for the exact keywords that your audience is searching for. Can help with. You can see our complete guide on how to do keyword research here. See also for dialect differences. Should they search for “clock” instead of “clock”, make sure you’re optimizing correctly for those keywords, even if the general population is searching for them less overall. 2. Include reviews on product pages I cannot move beyond the importance of reviews. 84% of people trust online reviews as much as they trust their friends. This means that we either really trust the reviews or we’re all really bad friends … I’m assuming the former. There are several plugins for WordPress and the Shopify Joomla app that make it easy to upload customer reviews (which can include pictures and videos) to your product pages. Both Yotpo and Pixlee are excellent services that can help with this. 3. Use Content Marketing for Ecommerce For many eCommerce businesses, content marketing means blogging, but using e-books such as lead magnets can bring customers to your site and encourage them to buy or sign-up for your email list. If you do it yourself, content marketing is free, although you can develop content for yourself or write a full post to develop your strategy. Marketers can also appoint. Remember that your blog should not be about new products you have. Instead, if you are an e-commerce company that wants to promote a new line of fitness apparel, write a post talking about the different qualities in which people are doing different types of exercise. You’d be surprised how people at Google do kickboxing like “what should I wear for yoga” or “what kind of clothes should I wear”. Not only are people looking for answers, they are also ready to buy these clothes. You can learn more about content marketing for eCommerce businesses here. 4. Write Guest Post You can extend your content to other blogs and publications, put your content in front of new audiences and get some important links on your site. Submit posts only for the high quality, high authority publications you want. Your business should be affiliate and preferably only to those readers. 5. Marketing on social media. Social media marketing is completely free (unless you outsource it) and is a great way to build and nurture relationships with customers. It can help connect with new users, Facebook recommendations, and algorithms that you share with your friends. In my opinion, Facebook, Instagram, and Pinterest are the three major social media platforms that eCommerce businesses should focus on, although when it comes to social media marketing for eCommerce, Twitter is a quarter, so make sure You customer relationships are becoming more and more endless and especially focused on promoting your own products. You want to answer questions fast to avoid abandoned trains. 6 . Email marketing Email marketing accounts for over 7% of e-commerce transactions, so incorporating a strong email strategy can help your eCommerce store attract more customers and earn more income. In addition to sending abandoned cart emails, you can use email marketing to send personalized updates to customers and potential customers. For example, you can send personalized emails for customers’ birthdays or other important milestones. Studies show that personal birthday emails have about five times the standard email transaction rate. You can use email to tell customers about new products, and even offer special coupons or promotions to email customers. Email marketing is a great way to connect with customers after purchase and encourage them to review the item. 7. Ecommerce influencer marketing Depending on which affected person you go with, it may not be such a low cost, but for relatively small or medium-sized eCommerce businesses, influential marketing does not cost an arm and a leg. If you use this strategy, you will want to reach the influencers that your target audience follows. Micro-influencers can only be as effective, even if they only have 12,000 followers instead of 12 billion. This is good news for you, because who really wan… 8. Products Sharing on Social media Social media marketing is an important part of any internet marketing plan. But it is exceptionally important for e-commerce companies. For every product on your site, you have the opportunity to make an impact on social media . Someone shopping for your item might like something to their friend, so it’s important that you tweet, post, or share what you have. Then, friends of the person sharing your product will see what they posted. This lets them click through to your site – at the recommendation of their friend – and possibly become a new customer. In other words, social sharing brings your customers to you. All you have to do is provide the product and the means to share it. But there is still another marketing concept that you need to implement if you want your eCommerce store to be truly successful. Some of your clients do case studies. 9. Product Recommendations eCommerce Product Recommendations Along with personalization, you can also provide product recommendations. Product recommendations show your potential customers that you care about their wants and needs. It also allows them to get a bigger picture of your list and – as we mentioned above – move more products. You can use product recommendations in many ways. First, you can add your own company recommendations. These will often be products that are similar to those already purchased by a customer. Second, you can highlight user recommendations. These can be items such as wishlists that your customers share with each other. This also requires functionality to allow your site to share items internally to users, but it can pay dividends. Third, you can use recommended products to show customers products that are complementary to what you are currently buying. So if someone is buying a garden hose from your housewife’s shop, you should also show them individual hose heads or wall pieces, so that they can buy a bunch of products that work together. However, once your customers have their own car, there is no guarantee that they will buy everything. Therefore you need the next important part of e-commerce marketing. Video: How to Find Your Ecommerce Marketing Partner William Craig of WebFX talks to you about the key questions to ask to find an eCommerce marketing partner. 10. Ecommerce Personalization No matter what you sell, it is essential that your company relates to your potential customers on a personal level. Personalization is the process of tracking the visitors of your site to view your site (on and off) so that you can get a better understanding of their preferences. Then, once you know their preferences, you can use cookies for each customer on your site that was specifically designed for them. Personalized website content helps you build a relationship with your site visitors by showing the right message at the right time. You can also offer special deals to some individuals who purchase specific products on your site. Whatever you choose, it is important that your site has some degree of personalization. E-commerce shoppers like to see messages that fit their interests, and this is a great way to move more products. 11. Ecommerce Cart Reminder One of the most frustrating parts of running an e-commerce store are customers who leave your website when they have products in their cart. Therefore you need to use the carriage reminder. Cart reminders are emails that are automatically generated and sent whenever someone has a cart of products and leaves your site. Emails can be sent after a customer leaves or sometimes up to a week or month later. Regardless, the point is always the same – to get that customer back to your site and get them to complete their transaction. The shopkeepers who have your accounts have already given you their email address so that you can communicate with them. He has also shown a clear interest in the products added to his cart. So you want to give it to them reminding them of the car they left. And even if they are unable to close their transaction on the same day, when your email arrives in their inbox, they can end it a week later. 12. Empty shopping cart In an ideal scenario, prospects would land on your homepage, click on a category, and from there, visit a product page before proceeding to checkout. But in the real world, the buyer’s journey is not linear. When a ToFu stage prospect ends up on an under-optimized page, such as a 404 page a sold-out product page, it often becomes the endpoint of their journey. Some e-commerce brands consider this, but Vinomofo is an exception. When you click on the shopping cart icon and go to your basket page without adding any items, this is what you see. The company congratulates you with a vocal message, “We can only assume that you haven’t seen our terrible deals yet” and recommend products that are currently on sale. In addition, note how they create social proof by exposing the number of their customers and the number of bottles they sell. Following the recommendations is a CTA button that takes you back to your homepage in search of something other than these deals. This is a great strategy to guide visitors in the right direction and get the otherwise lost ToFu back on track. If you want to convert to an empty cart without completely ending your checkout process, you can create a product recommendation popup that shows on your cart URL link. Ecommerce product review, Did you know that 70% of customers check ratings and reviews before making a purchase. And 63% of customers are likely to purchase if a site displays product ratings and reviews. Adding reviews to your e-commerce website provides value to customers and encourages them to buy from your site. Online reviews provide social proof shoppers are looking for, and they can help your e-commerce store establish trust and credibility with customers. In addition, new reviews can help improve your chances of keeping your site’s content fresh and earn higher rankings in search engine results. Be sure to make it easy for customers to leave reviews on your site. You can also offer incentives such as coupons, discounts and sneak previews to encourage customer reviews. 14. Ecommerce Responsive Design Ecommerce Responsive Design, Your customers do not shop only on desktops or laptops. They shop on phones, tablets and other devices which all present your website in different ways. So how can you ensure that each of your customers gets the same great experience on your site? The answer is responsive design. A responsive design automatically adjusts your website to fit the device that a person is using. So even if someone is on your site on your phone and laptop, they can still see and read your site completely. This is essential for e-commerce because if your site is not responsive, you will lose mobile customers left and right. Mobile customers are becoming more and more general – they make up about half the market of e-commerce shoppers. In other words, if you want to ensure that you can reach your customers, you need a responsive website immediately. 15. wishlist offers How many times have you added something to your wish list and never seen it again? I have done this many times. Until I miraculously make a random urge to buy my wish list item, I just forget about their existence. As an e-commerce marketer, you cannot ignore your prospects, as they have high conversion potential. The name itself suggests that your visitors want to buy those items. And if they leave their list without completing a purchase, they should not miss anything – such as a soft elbow or encouragement. One way to reactivate forgotten list items is to send a wish list reminder email. You need to display a wish list item with a clear and simple design and add a powerful CTA to help your visitors bring shopping back again. Encourage planets to make a wishlist in the first place. Shortly after creating an account on the Chairish website, I received this welcome email asking me to find my favorite. My inspiration? Notify when my favorite items go on sale. Now I have a good reason to start a wish list and am more likely to buy my favorites when they are on sale. If you are ready to discount your products, you can create a special code that applies to items on your customer’s wish list. In this way, you will create a sense of exclusivity and increase your chances of turning a passive wish list item into a sale. Encourage customers to create a wishlist on their online store. Sometimes remind them of their wish list by notification. Add exclusive wishlist discount offer code to increase conversion. 16. Remember your customer Marketing does not stop with sales. Once someone becomes your customer, you should continue to engage and nurture them. There are many benefits for you as a company: you will have successful customers that you can use for testimonials and case studies, you will receive glowing reviews about your product, and you have word-of-mouth marketing The power will be as soon as possible. You convert customers into fans. Ready to Set and Sell Ecommerce businesses have many marketing tools at their disposal. Using digital and inbound marketing in the right way, you can create campaigns that are designed to help your online store attract customers and grow better. Credit : cloudways.com 17. PPC Ecommerce Marketing Strategies Pay-per-click (PPC) advertising is used on a bidding system where you bid for user placements and you pay when individual users take these actions (such as clicks or conversions). It may cost more than the previous options, but it lets you target your audience and be more aggressive in putting your products in front of them. PPC advertising is another way to get the word out about your product. PPC tries to bring forward the traffic that SEO does, although it has a higher monetary risk. There is definitely a right way and a wrong way about pay-per-click advertising. By using PPC advertising, you place bids on keywords related to your products or pages. Bids range from a few cents to over fifty dollars. The higher you bid, the higher you rank in a keyword search. But, whenever a browser clicks your product, you pay the amount of your bid, whether they make a purchase or not. Therefore, you want to make sure that you are not getting a lot of clicks, but you are getting clicks that can lead to conversions. One of the best online marketing strategies is to create and bid on long-tail keywords. We’ve already talked about long-tailed keywords in relation to SEO, and the same happens here. The longer and specific your keyword, the more likely it is that the person who clicks your product is also the person who buys your product. Additionally, specific keywords are often associated with lower bids. save money; Use long-tailed keywords. There is not a complete list when it comes to PPC. Here is something 1. Do not use broad keywords. The bids will be higher, and you will pay for more fruitless clicks. 2. Do not direct customers to any page other than the product page. This will increase your bounce rate. 3. Do not leave early If you want to try PPC, then give it a proper test for a few months. It may be that your ads require only a little tweaking to be profitable. Of course, if you are bleeding completely with money, then eat and run. 4. Obviously, there is also a lot to consider when deciding about PPC, how much you are willing to spend on each ad and how many products you want to list. 5. You also need to consider which advertiser will host your product (Google AdWords, Microsoft Bing Ads and Yahoo Search Marketing being one of the most popular). But, this should be enough to kickstart your research. Final consideration So, if you are sitting in that empty shop, hoping someone walks through the door, try some of these eCommerce marketing techniques. Likewise, something will catch on, and you will start moving the product. Once you have had some success with the above techniques, you can move on to more advanced e-commerce marketing. And when that traffic rolls, keep it going! Analysis, analysis, analysis, whether it is through built-in sales analytics or integration with Google Analytics (which is free at its lowest level). Use those tools and knowledge to build your customer base and maintain a better marketing strategy. When the numbers start climbing, don’t just sit back and sell; Find out what is working and persist therein. Credit : https://www.foundingfuel.com/slideshow/indian-ecommerce-in-10-charts/ 18. Google Shopping Google is, of course, the king of Internet traffic, but it has recently made a significant effort to break the eCommerce space since its humble eCommerce started in 2002 as Froogle. Named Google Shopping in 2012, it saw massive growth in a short period of time. Of time. Revenue from its product listing ads increased 52% in 2016. Since 67% of all eCommerce search traffic starts with Google, it would be safe to assume that Google purchases are steadily increasing. To be successful with Google Shopping, merchants will need to: Use analytics like Google Data Studio to inspect their best-selling products and make sure they are spending their advertising money on their winners and Getting rid of your losers. Be specific in their product advertisements. If a product has different options, they should adapt each ad to each variation of the product. If someone is looking for “black Nike shoes”, they probably won’t respond to an advertisement with a photo of green shoes. Focus on differentiation through quality. Product images are a great place to start as most traders choose to use the stock image found in Google. 19. Best Business Models While incorporating the above marketing strategy is very important, improving some of the factors of your business is a great way to allow them to function at a much higher rate. Three main components that ultimately dominate consumers in purchase: price, 87% of Americans cite online shopping as the number-one reason rather than a store. Shipping costs and speed, 80% of Americans want near-instant gratification, such as buying products at a brick-and-mortar location. The discount offer strongly affects 71% of Americans with the opportunity to get the product at a lower price. Marketing is about getting traffic to your site, but even the best marketing strategy will have a hard time converting customers if the price or shipping cost is not what they want. Statistically, three out of every five shoppers are likely to dig orders due to shipping costs. Where is your business These are your questions. It is understandable that not only your current customers should understand this, but almost your customers will stay away from shopping with you. Although statistics can be very good at predicting the behavior of the average shopper, every industry and business model is different. Probably the main reason shoppers were not buying your product due to the price; Instead, it had to do with the lack of customization options. You will never know until you do research. 20 . Retarget visitors. Have you ever clicked on a product that caught your attention, and then kept seeing it popping up on your Facebook feed and everywhere else? This is not a coincidence. By definition, dynamic retargeting is an advertising strategy that allows merchants to distribute each advertisement related to the criteria followed by the user. Dynamic retargeting advertisements have to do with the previous piece of content or product that the user has viewed. The average Internet shopper’s attention is not really the best. With a constant array of options, constant notification sounds, and real-life calling, you can’t really blame them. Unfortunately for merchants, this means that the potential customer you worked hard to get to your site is probably gone for good. Thankfully, a dynamic retargeting strategy can change this. Retarget advertising is also 73% higher than any other type of advertisement. For example, if someone sees one of the Redchief sneakers on your website, you will be able to create an advertisement directly where they were in the checkout process. Recovered ads are likely to remind the user of your brand and product, and are 10 times more likely than any other advertisement. Your hard work on your site and interested people will not go in vain. 21. Marketing on social media. Social media marketing is completely free (unless you outsource it) and is a great way to build and nurture relationships with customers. It can help connect with new users, Facebook recommendations and algorithms, which you share with your friends. In my opinion, Facebook, Instagram, and Pinterest are the three major social media platforms that eCommerce businesses should focus on, although when it comes to social media marketing for eCommerce, Twitter is a quarter, so make sure You customer relationships are becoming more and more endless and especially focused on promoting your own products. There is not much investment in social marketing, but very little time is required. But in the olden times, marketing was done only through newspapers, templates, posters, etc. Not many people, but since social media marketing has got a boost, traffic is happening in large numbers. In addition, online business has become the best source of income. You want to answer questions fast to avoid abandoned trains. 22. Facebook, Twitter and Instagram Ads Facebook and Instagram ads work under the same interface, so we are linking them together here. *Marketing on Facebook Facebook is a universal social media network. With over 2 billion monthly users, Facebook hosts over a quarter of the world’s population, giving advertisers a unique opportunity to reach almost any and all. Where Facebook advertising grows very fast. When it comes to e-commerce, Facebook has a lead generation. If you want email addresses, Facebook is the place to go, with many advertisers costing less than $ 1 per lead. The most common model is used to run Facebook ads directly into a high-converting landing page, offering some type of free lead magnets. Or a bundled product. Examples of content for social media advertising campaigns include: These leads can then be nourished with a targeted autoresponder that familiarizes them with your brand and products. Expression Fiber Arts really does a great job – offering its audience free products, download-ables, and predictable discounts and coupons. Doing so has earned him over $ 1,000,000 in annual sales in just 2 years. Many eCommerce brands use bundled product offerings to drive the perceived value of the home and achieve quick conversions. Facebook allows more advanced targeting than any other advertising platform on earth. Advertisers can target locations (within a 5-mile radius), job descriptions, interests, past activity, and many other incredibly valuable criteria. *Marketing on Instagram Instagram is a highly visual platform, with an emphasis on all pictures and videos. It is a platform where users are thrilled to engage with brands, so it is an ideal solution for e-commerce businesses to sell products. You can get the most out of the platform by making your Instagram shoppable. Shopify stores and a few select brands can create genuine Shoppable posts, where you tag products in your photos. When users click on them, they see basic information such as price and they can click again to purchase. If it is not available to you, you can use a third-party tool like Have2Have. It, which works identically but through a profile link. While Facebook’s mind-boggling user numbers make it the undisputed king of social media, the company’s hottest acquisition has begun to look like the king of social advertising. Instagram now boasts more than 500 million monthly active users and has one of the highest audience engagement rates on social media, up 58% compared to Facebook and 1999% higher than Twitter. Instagram’s engagement rate is 58% higher than Facebook’s and 1999% higher than Twitter’s. Instagram is, of course, very image and video heavy. Thus, sellers of products that are visually appealing or who are able to incorporate visual media into their campaigns perform best on this media channel. It is also worth noting that Instagram’s user base is overwhelming to the 18-29 range and slightly more towards women and minorities. If any or all of those characteristics align with your target audience or buyer personality, then compared to the odds, Instagram will be the best advertising option for your business. Unlike organic posts, Instagram ads can be created to link directly to a product page or other landing page, allowing direct engagement with your products. *Marketing on Twitter Twitter has revolutionized breaking news and provides users with a unique facility to connect with influencers both niche and mainstream. With 328 million monthly active users, it remains one of the most popular social media platforms. Unlike Facebook, Twitter is still a viable network for organic engagement. Brands do not need to pay to reach their followers, which increases the platform’s value even when running paid advertisements. On average, Twitter users make 6.9x online purchases in a month, while non-users make just 4.3x online purchases a month. And there is particularly good news for small businesses: Twitter reports that 60% of users buy from an SMB. Ecommerce stores today primarily use Twitter advertisements to run brand ads and promote specific products for direct conversion. The most common model is the Twitter website card that hosts under 100 characters and features a wide variety of rich media. Note*— Topic research is under progress E – C ommerce Marketing Resources E – C ommerce Marketing Funnel E – C ommerce Marketing Tools/Software E – C ommerce Marketing Plans