How can I get through real person at Southwest? - 4 minutes read


Suppose you have booked your flight with Southwest Airlines to get your child from the hostel as he lives in Berlin, but due to some reason, your son’s exams get Prepone, and now you need to change the date of your ticket as it is already too late the Airline is charging a lot of money from you and to avoid that you need to contact to the customer services of the Southwest. So, there are many ways to connect and to know all those ways, and you can read the information below and get all your information.


You can speak to the live person by using many ways and take your help in connecting. Also, you can solve your problem just by telling them in an explained way, and we are sure they have a solution for you to connect with Southwest. You can read the methods below.


Guideline to how do I talk to a live person at Southwest Airlines


Do you writing an email to customer service representative and don't know when you will get a revert from official team as many times you emailed your journey queries but still didn't get any revert from official team and wanted to discuss your unanswered questions like If I found wrong name or mis-place itinerary issue? Then to whom i need to approach?,Is it really need to provide Negative RT-PCR COVID-19 test report even i fully vaccinated? and looking for  how do I speak to a live person at Spirit Airlines? So here we will help you to connect faster by following below ways


Via phone call:

If you want to associate with Southwest Airlines, then you can use the Southwest phone number by following some IVR instructions, and you will be able to connect with them, and those IVR procedures are mentioned below.

  • First of all, Dial the number 1 (800) 435-9792.
  • Now select your language and press 1 for that.
  • Press 2 for the reservations and related queries.
  • Press 3 for general queries.
  • Press 4 for the flight change and related queries.
  • Press 5 for flight cancellations and refunds.
  • Press 6 for the seat selection.
  • Press 7 to learn about the pet policy.
  • Press 8 to get in touch with the customer service of Southwest.

Now wait for a while, and you will be able to connect with the customer service of Southwest.         


Working hours of the Southwest Airlines :

Customer service is open 24/7. You can connect to them at your preferred time and get your help. Also, you should call in the evening or early morning time as the traffic at this time is less, and you will be able to connect with the agent as soon as possible.


Via Live chat:

You can easily get access to the live chat because there is a simple procedure that you can follow and connect with the agent, and the procedure is mentioned below.

  • Start with visiting the official webpage of the Airline.
  • Now go to the bottom of the page, where you will find the help option.
  • Immediately click on that, and you will be able to land on the official help desk.
  • You will find a chat box at the right of the page.
  • Click on that and type your query.
  • Now you need to click on the send button.
  • An agent will connect to you instantly and will clear up all your confusion.


Via email : You can also Email your query by using the Southwest.com Email address and you will be able to send your queries. To send through email, go to the mail option on your phone, write the given email address along with your query in the empty box, and then hit the send button. Now your query is sent to customer service and they will reply to you within seven business days.

Link up with Southwest Airlines through social media.

You can also link up with Southwest Airlines by sending your query on social media.

There is an option in social media that you can click on that write your queries and then send them to customer service and they will reply to you as soon as possible.