How Do I Cancel a Swiss Airlines Flight? - 3 minutes read


How Do I Cancel a Swiss Airlines Flight?

Swiss Airlines is a Switzerland flag carrier airline that provides passengers with the best help and assistance. They service the passengers with domestic and international flights and ensure they get the best service even if they need to proceed with the cancellation of their ticket. However, the travelers might or might not get a refund of their flight ticket after cancellation, and before proceeding to cancel Swiss Airlines flight, they need to learn the ordinance mentioned in the cancellation policy of the airline. Let's understand the policy and the procedure that is required to be followed to proceed with the flight cancellation. 


Swiss Airlines' cancellation policy

  • The airlines have a risk-free period rule according to which the passengers can proceed with the cancellation of their flight ticket within the initial 24 hours of the booking if the ticket reservation is made at least seven days before the scheduled departure. 
  • If the passengers have proceeded with the cancellation of the flight ticket within 24 hours of the reservation and the reservation is made within seven days of the scheduled departure, in these circumstances, the passengers need to pay the cancellation charges, after which the balance amount will get credited to their account. 
  • If the flight ticket is canceled because of any illness of the passenger, then the airline also ensures that the passengers get a complete refund of their ticket amount. They need to submit the necessary documents supporting their issue to the airline.  
  • If the travelers face a delay that exceeds more than three hours and they proceed with the cancellation of their flight ticket, in that case, the airline will provide them with a complete refund along with compensation for the delay caused to them. 
  • If the cancellation of the flight ticket is proceeded by the airline, then they will provide the passengers with a complete refund of their ticket amount. 


The process to proceed with the Swiss flight cancellation

The passengers have mainly three ways to proceed with the cancellation of their flight ticket. They can visit the airport helpdesk and ask them to initiate the process, call the Swiss Airlines Customer Service team, or proceed with the online cancellation process. 


You may find the procedures that must be taken in order to proceed with the cancellation here. 

  • Visit the airline's official website to access the "Manage Booking" option. 
  • To continue, you must input the PNR number and the passenger's last name when you land on the Manage Booking page. 
  • Once you click on the continue option, you'll get redirected to the flight details page, where you need to look for the 'cancellation option.' 
  • Click on the option and proceed to fill out the flight details asked, along with the reason for the cancellation of your flight ticket. 
  • Once the details are filled and complete, you will get onto the payment page. 
  • Where you need to enter the details, follow the on-screen process to proceed with the payment. 
  • Once the payment is made and accomplished, you will receive verification in your email stating that the flight cancellation is successful and the passengers can proceed towards the refund process. 


Bottom Line

For clarification and further information, visit the airline's official website and ensure you get the best help and assistance.