How do I contact ANA airlines for refund? - 3 minutes read


Unfortunately, if you have to cancel your Ana Airlines due to important work or any other reason, and if you are wondering to contact ANA Airlines for refund from the airlines, then you are on the exact article that will give information on the refund process. You can go through the article and get help.


Contact ANA airlines customer service for refund

You can use the ANA Airlines phone number to reach a representative and talk to them about the refund process; if you have no idea where you can get the customer service number, then follow the points that are given below.

  • Dial ANA Airlines customer service number
  • You will not be immediately connected to the airline's representative.
  • In order to connect, you need to first go through the IVR process. The IVR process goes as follows:
  • Kindly press 1 for new reservations 
  • Kindly press 2 for any cancellations 
  • Kindly press 3 for refund process
  • Kindly press 4 for baggage policy inquiries
  • Kindly press 4 for other inquiries
  • Kindly press 9 to connect with a live agent
  • You can either press three and continue with the IVR process, or you can also get in touch with the representative and get help from the representative for your refund.
  • Once the process is over, you will get a notification regarding your refund process in your email.
  • The ANA refund will be issued to the original mode of payment within 7 to 14 business days to initial account.


Contact ANA Airlines for refund through online form

Instead of calling ANA Airlines customer service, you can also use the simple online form to apply for a refund. If you are not sure about the online form, you can follow the steps that are given below.

  • Head to the main page of ANA Airlines.
  • Then you need to click on the Help & Contacts available on the panel.
  • Once you are on the following page, you need to click on the refund option.
  • You will then be diverted to the refund form.
  • Now fill in the details in the refund form.
  • Check the details you have given and submit the form.
  • After the submission of the form, you will get a notification to your email address regarding your refund.


The refund policy of ANA

To apply for a refund, you need to know about certain conditions and check if you are permitted a refund. The main conditions are given in the below points. You can go through the points and see if you can apply for a refund.

  • You will get a full refund without any reduction if you cancel your flight on the same day as your reservation.
  • You will also get a full refund if the flight is canceled by the airline.
  • This policy will be applicable for both refundable and nonrefundable ticket holders.
  • The refund will be issued between 7 to 14 working days.


Use the ANA Airlines phone number to contact the service if you have any doubts regarding your refund. You can find the contact number on the official contact page of ANA Airlines.


Conclusion: The process to apply for a refund and the refund policy are clearly explained in the above paragraphs. In case you have any doubts, contact ANA Airlines for refund and get help from a professional.