How Do I Complain to Volaris? - 3 minutes read


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Customer service for Volaris Airline is available all over the globe. You will always have a positive experience when traveling with the airline, but occasionally, unfavorable things can happen, leading you to want to lodge a complaint with it. But How Do I Complain to Volaris? There are numerous ways to lodge a grievance with Volaris Airlines. Volaris Airlines is open to suggestions for improvement and is always eager to help clients. You can complain to Volaris by filling out the feedback form, chatting, calling, writing, using social media handles, etc.


Can I raise a complaint using the complaint form? 


You can file a complaint with Volaris Airlines by using the online complaint form; if you want to learn how to do so in its entirety, read the instructions that are provided below.

  • To lodge a grievance against Volaris Airlines, you must go to the airline’s website. 
  • After going to “contact us”  search for the “complaint/feedback” link. 
  • Select the choice, then enter the necessary information, including your contact information and the specifics of your flight. 
  • Also, specify how the Volaris Airlines trip is causing you trouble.
  •  Finally, send the form.
  • Once your request is received by the airline’s customer care executive they will revert you back. 


How can I raise a complaint with Volaris over the phone?


You can contact Volaris Airlines and lodge a complaint by calling Volaris's Contact Number.  Passengers can reach Volaris at +11 855 8652747/ +1-802-302-5016. The automated voice will take over the call and guide you through the IVR options. To connect with a customer support representative, you must select an IVR option. The procedures are as follows:

  • To purchase the flight ticket, press 1.
  • To obtain reimbursement, press 2.
  • To complain to Volaris Airlines, press 3.
  • To cancel the trip, press 4.
  • For extra help, press 5.
  • Press the key related to your query and get connected with the live representative. 
  • Once connected, communicate your concerns with him and get them resolved. 


Is it possible to contact Volaris via WhatsApp to complain?


Yes, you can contact Volaris through WhatsApp. Given how useful WhatsApp has become for communicating with people anywhere in the world, the airline also has a Whatsapp account. Follow the directions below to communicate via WhatsApp:

  • Visit the airline’s official website first.
  • Click on ‘contact us’  next.
  • Next click on WhatsApp on the webpage. 
  • To communicate directly with the airline, you can make use of +52 55 5898 8599. 
  • You will be taken to a new webpage right away after clicking the WhatsApp link.
  • Next, follow the steps present on the screen and start chatting with the airline. 



Can I file a complaint with Volaris through their help desk? 


You will have the opportunity to communicate with the airline if you go to the airport to file a complaint about the service you received. Take all of the necessary documentation with you when you go to the airport to file a complaint there. The representative who is currently working at the help center will do their best to solve the issue you're having while also assisting you in any way they can.