How can I talk to someone at Virgin Australia? - 3 minutes read


If you are thinking of booking a flight ticket with Virgin Australia but have no idea about the price and baggage allowance of the airline, then you can talk to someone at Virgin Australia, and they will answer all your questions. Call the airline on their phone number, use the email form, or send a message on their social media handle to connect with a live representative at the airline.


How do I talk to someone at Virgin Australia through phone call?

To get quick assistance from the customer service at Virgin Australia, call the airline on their customer service number and speak directly to a live representative. If you want to know about the process to connect through the phone number, then follow the below process:

  • Call Virgin Australia phone number.
  • Pick the language for your assistance.
  • Choose the option to talk to a representative.
  • Hold for a few minutes, and your call will get to customer service.
  • After that, you can discuss your query and share the details.
  • Then the representative will answer your questions and assist you with the process of solving your query.


What is the best time to contact Virgin Australia?

Customer service is available from 5:00 am to 11:00 pm. When you try to call the airline and get on hold for a long time, it must be because of the high call traffic of the airline. In that case, you can call the airline in the early morning around 9:00 am as it is considered to be the least busy hour, and the call traffic is also very low. Contact them in the morning, and your call will get quickly connected with the representative who will answer your questions.


Can I speak with customer service at Virgin Australia through Email?

Another method to get quick assistance from the airline is through email. You can talk to someone at Virgin Australia by sending an email to customer service, and then a representative from the customer service team will revert to you in a few days and provide the process to solve the query. You can follow the mentioned points to send an email to the airline:

  • Compose a new email through any platform.
  • Type detailed information about your query and provide your details.
  • Attach a video or document relevant to your query.
  • After that, the customer service team will reply to your message and provide the answer to your query.


Does Virgin Australia provide assistance using Social media? 

If you cannot get through with the airline through the Virgin Australia phone number or any other methods, then no issue, as you can also use the airline's official account on different social media platforms to ask your query. Through this method, you can also send a picture or video with the query you want solution for.


If you have reviewed the above information, you must have known the multiple ways to talk to someone at Virgin Australia and get assistance regarding your query. For additional information about the airline, you can open the official website.