Shannon is set to become an ordained minister—but she has always struggled with public speaking. Here’s the thing: She’s fine in front of large gatherings. In smaller gatherings, however, she mentally “freezes up” and rambles until she regains her train of thought. As Shannon prepares to start interacting with a congregation, Courtney Martin sits her down with former How To! host Charles Duhigg, author of Supercommunicators: How to Unlock the Secret Language of Connection. Charles gives Shannon the tools to understand others and be understood herself.

If you liked this episode check out: How To Speak Up So Others Listen

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How To’s executive producer is Derek John. Joel Meyer is our senior editor/producer. The show is produced by Rosemary Belson and Kevin Bendis.

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